Terms and Conditions
These terms and conditions outline the terms and conditions for the use of website www.sonsofsailis.com and it is a legal agreement.
By visiting our website, including accessing or using any part of it, and/or booking through our website, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”). These Terms and Conditions apply to all users of the site.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current website shall also be subject to these Terms and Conditions, regardless if they have been added prior to or subsequent of the publishing of the Terms and Conditions.
You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. By publishing the updated Terms and Conditions, SonsOfSail.com shall be deemed to have fulfilled its obligation to inform all users of the changes and is no obligation to inform the users individually or collectively in any other way. Any changes to the Terms and Conditions shall be applicable to the entire relationship with a user, provided that the user has used the website after the coming into effect of such changes and such use shall be deemed to constitute an agreement of the user to the updated Terms and Conditions.
The definition of the subsequent words and verbalisms used in this Terms and Conditions, shall have the following meanings:
“SonsOfSails.com” means Sons of Salis Ltd, limited liability company incorporated under the laws of the Croatian Republic, and having its registered address at Ilica 310, 10000 Zagreb, Croatia.
“Platform” means the (mobile) website on which the Booking Service is made available owned, controlled, managed, maintained, administrated and/or hosted by SonsOfSails.com.
“Booking” means the various travel products and services that can be ordered, acquired, purchased, bought, paid, rented, provided, reserved, combined, or consummated by you from the Charter.
“Charter” means the professional provider of different travel products and services.
"Booking Service" means the online purchase, order, (facilitated) payment, or reservation service as offered or enabled by SonsOfSails.com in respect to various products and services as from time to time made available by Charters on the Platform.
"Boat Reservation" means the order, purchase, payment, booking, or reservation of a travel product.
“Payment Provider” meansa a third-party payment system provider that processes the payments for the Booking Service on the Platform. A payment provider may be PayPal (www.paypal.com) and Paymentwall (www.paymentwall.com).
Through our Platform, SonsOfSails.com provide an online platform for Charters where they can provide different travel products to relevant Clients of the Platform. Clients can discover, search, compare, and make an order, reservation, purchase, or make a payment on different travel products (Booking).
By using or utilizing the Booking Service you enter into a direct (legally binding) contractual relationship with the Charter with which you make a reservation or purchase a product or service (as applicable). From the point at which you make your Booking, we act solely as an intermediary between you and the Charter, transmitting the relevant details of your Boat Reservation to the relevant Charter and sending you a confirmation email for and on behalf of the Charter. SonsOfSailis.com does not (re)sell, rent out, offer any (travel) product or service.
The information on our Platform that we reveal is based on the information provided to us by the Charters and they are fully responsible for updating all rates/fees/prices, availability, policies and conditions, and other relevant information which is displayed on our Platform so therefore me cannot guarantee that all information is accurate, complete, or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade, or maintenance of our Platform or otherwise), inaccurate, misleading, or untrue information or non-delivery of information Each Charter remains responsible at all times for the accuracy, completeness, and correctness of the (descriptive) information (including the rates/fees/prices, policies and conditions, and availability) displayed on our Platform. Our Platform does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification, or (star) rating of any Charter (made available.
Our Booking Service is made available for personal and non-commercial use only. Therefore, you are not allowed to resell, deep link, use, copy, monitor (e.g. spider, scrape), display, download, or reproduce any content or information, software, reservations, tickets, products, or services available on our Platform for any commercial or competitive activity or purpose.
The prices offered by the Charters on our Platform are highly competitive. All prices for your Booking are displayed including VAT/sales tax and all other taxes (subject to change of such taxes) and fees, unless stated differently on our Platform or the confirmation email/ticket. Ticket prices are per person or group and subject to validity or expiration as indicated on the ticket, if applicable. Applicable fees and taxes (including tourist/city tax) may be charged by the Charter in the event of a no-show or cancellation.
The currency converter is for information purposes only and should not be relied upon as accurate and real-time; actual rates may vary.
Obvious errors and mistakes (including misprints) are not binding.
All special offers and promotions are marked as such. If they are not labeled as such, you cannot derive any rights in the event of obvious errors or mistakes.
Please take a look at our Privacy and Cookies Policy for further information.
Unless indicated otherwise, our service is free of charge for consumers Clients. You will pay the Charter the relevant amount as indicated in the Boat Reservation (plus—insofar not included in the price—relevant applicable taxes, levies, and fees (if applicable)).
If applicable and available, certain Charters offer the opportunity for Boat Reservations to be paid (wholly or partly and as required under the payment policy of the Charter) to the Charter during the Boat Reservation process, by means of secure online payment (all to the extent offered and supported by your bank). For certain products and services, SonsOfSails.com facilitates (through the Payment Provider) the payment of the relevant product or service (i.e. Charter reservation fee) for and on behalf of the Charter (SonsOfSails.com never acts nor operates as the merchant of record).
Payment is safely processed from your credit/debit card or bank account to the bank account of the accommodation provider through the Payment Provider. Any payment facilitated by us for and on behalf of and transferred to the Charter will in each case constitute a payment of (part of) the booking price by you of the relevant product or service in final settlement of such (partial) due and payable price and you cannot reclaim such paid monies.
For certain (non-refundable) rates or special offers, note that Charters may require that payment be made upfront by wire transfer (if available) or by credit card, and therefore your credit card may be pre-authorized or charged (sometimes without any option for refund) upon making the Boat Reservation. Check the (reservation) details of your product or service of choice thoroughly for any such conditions prior to making your Boat Reservation. You will not hold SonsOfSails.com liable or responsible for any (authorized, (allegedly) unauthorized or wrong) charge by the Charter and not (re)claim any amount for any valid or authorized charge by the Charter (including for pre-paid rates, no-show, and chargeable cancellation) of your credit card.
By making a Boat Reservation with a Charter, you accept and agree to the relevant cancellation and no-show policy of that Charter, and to any additional (delivery) terms and conditions of the Charter that may apply to your Booking (including the fine print of the Charter made available on our Platform and the relevant house rules of the Charter), including for services rendered and/or products offered by the Charter. The relevant (delivery/purchase/use/carrier) terms and conditions of a Charter can be obtained with the relevant Charter. The general cancellation and no-show policy of each Charter is made available on our Platform on the Charter information pages, during the reservation procedure and in the confirmation email or ticket (if applicable). Note that certain rates, fees, or special offers are not eligible for cancellation, refund, or change. Applicable city/tourist tax may still be charged by the Charter in the event of a no-show or charged cancellation.
Check the (reservation) details of your product or service of choice thoroughly for any such conditions prior to making your reservation. Note that a Boat Reservation which requires down payment or (wholly or partly) prepayment may be canceled (without a prior notice of default or warning) insofar the relevant (remaining) amount(s) cannot be collected in full on the relevant due or payment date in accordance with the relevant payment policy of the Charter and the reservation.
Cancellation and prepayment policies may vary per segment, product, or service of each Trip. Carefully read The Fine Print (below the Booking types or at the bottom of each Boat page on our Platform) and important information in your reservation confirmation for additional policies as may be applied by the Charter (e.g. in respect of age requirement, security deposit, non-cancellation/additional supplements for group bookings, extra beds/no free breakfast, pets/cards accepted). Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account, and you will not be entitled to any refund of any (non-refundable) prepaid amount unless the Charter agrees or allows otherwise under its (pre)payment and cancellation policy.
If you want to review, adjust, or cancel your Boat Reservation, revert to the confirmation email and follow the instructions therein. Note that you may be charged for your cancellation in accordance with the Charter's cancellation, (pre)payment and no-show policy, or not be entitled to any repayment of any (pre)paid amount. We recommend that you read the cancellation, (pre)payment and no-show policy of the accommodation provider carefully prior to making your reservation and remember to make further payments on time as may be required for the relevant reservation.
If you have a late or delayed arrival on the check-in date or only arrive the next day, make sure to (timely/promptly) communicate this with the Charter so they know when to expect you to avoid cancellation of your Booking (Reservation) or charge of the no-show fee. Our customer service department can help you if needed with informing the SonsOfSails.com does not accept any liability or responsibility for the consequences of your delayed arrival or any cancellation or charged no-show fee by the Charter.
By completing a Boat Reservation, you agree to receive (i) an email which we may send you shortly prior to your arrival date, giving you information on your destination and providing you with certain information and offers (including third-party offers to the extent that you have actively opted in for this information) relevant to your Booking (Reservation) and destination, (ii) an email after arrival to rate the (experience with your) Charter and the Booking Service, and (iii) an email which we may send to you promptly after your stay inviting you to complete our guest review form. See our privacy and cookies policy for more information about how we may contact you.
SonsOfSails.com disclaims any liability or responsibility for any communication by or with the Charter on or through its platform. You cannot derive any rights from any request to, or communication with the Charter or (any form of) acknowledgement of receipt of any communication or request. SonsOfSails.com cannot guarantee that any request or communication will be (duly and timely) received/read by, complied with, executed, or accepted by the Charter.
In order to duly complete and secure your Boat Reservation, you need to use your correct email address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address, or inaccurate or wrong (mobile) phone number or credit card number.
Any claim or complaint against SonsOfSails.com or in respect to the Booking Service must be promptly submitted, but in any event within 30 days after the scheduled day of consummation of the product or service (e.g. check out date). Any claim or complaint that is submitted after the 30 days period may be rejected, and the claimant will forfeit the right to any (damage or cost) compensation.
Due to the continuous update and adjustments of rates and availability, we strongly suggest making screenshots when making a reservation to support your position (if needed).
The default setting of the ranking of Suppliers on our Platform is "SonsOfSails.com Recommends" (or any similar wording); this is the Default Ranking. Note that the Default Ranking is created through a complex ever-changing and evolving system (algorithm) that considers a multitude of criteria in order to match searchers and accommodations in an optimal way. The actual ranking will be different for each customer and for each search as there are many criteria included.
Note that for convenience we also offer other ways to rank Charters. A Client can choose to rank, for example, boat on the basis of lowest price first, review scores, boat type (etc.). A customer thus has full control over the presentation of the search results.
Only customers who have booked at the Boat will be invited by SonsOfSails.com to comment on their stay at the relevant accommodations and to provide a score for certain aspects of their stay or may receive a rating request during their stay or may receive a rating request during their stay. The completed guest review (including submitted rating during your stay) may be (a) uploaded onto the relevant Charter's information page on our Platform for the sole purpose of informing (future) customers of your opinion of the service (level) and quality of the Charter, and (b) (wholly or partly) used and placed by SonsOfSails.com at its sole discretion (e.g. for marketing, promotion, or improvement of our service) on our Platform or such social media platforms, newsletters, special promotions, apps, or other channels owned, hosted, used, or controlled by SonsOfSails.com and our business partners.
In order to offer and maintain recent (and therefore relevant) reviews, reviews can only be submitted within a limited period of time (28 days) after a stay and each review will only be available for a limited period of time (24 months) after posting. The default ranking of the reviews is by date of submission relative to a few additional criteria (such as language, reviews with comments), whereas a review of a customer who [always] submits comprehensive and detailed reviews may be ranked on top. You have the option to choose various different forms of ranking and filter (e.g. by audience, date, language, score). SonsOfSails.com does allow the Charter to respond to a review. We reserve the right to adjust, refuse, or remove reviews at our sole discretion insofar as it violates our review policy.
SonsOfSails.com does not compensate or otherwise reward a customer for completing a review. The Client review form should be regarded as a survey and does not include any (further commercial) offers, invitations, or incentives whatsoever. SonsOfSails.com undertakes to use its best efforts to monitor and remove reviews that include obscenities or the mention of an individual’s name or reference to stolen goods.
SonsOfSails.com will not accept reviews which include:
Sons of Sails Ltd reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
SonsOfSails.com and the Charter are each entitled to terminate their relationship for whatever reason (including in the event of a breach of contract or (filing for) bankruptcy) with due observance of the relevant notice period as agreed between both parties.
Sons of Sails Ltd does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Sons of Sails Ltd, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Sons of Sails Ltd shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we will only be liable for direct damages actually suffered, paid, or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the Boat Reservation confirmation email (whether for one event or series of connected events).
However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents, or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents will be liable for (i) any punitive, special, indirect, or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability, and ratings) of the Charter as made available on our Platform, (iii) the services rendered or the products offered by the Charter or other business partners, (iv) any (direct, indirect, consequential, or punitive) damages, losses, or costs suffered, incurred, or paid by you, pursuant to, arising out of or in connection with the use, inability to use, or delay of our Platform, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential, or punitive) damages, losses, or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the Charter or any of our other business partners (including any of their employees, directors, officers, agents, representatives, subcontractors, or affiliated companies) whose products or service are (directly or indirectly) made available, offered, or promoted on or through the Platform, including any (partial) cancellation, overbooking, strike, force majeure, or any other event beyond our control.
SonsOfSails.com is not responsible (and disclaims any liability) for the use, validity, quality, suitability, fitness, and due disclosure of the Booking and makes no representations, warranties, or conditions of any kind in this respect, whether implied, statutory or otherwise, including any implied warranties of merchantability, title, non-infringement, or fitness for a particular purpose. You acknowledge and agree that the relevant Charter is solely responsible and assumes all responsibility and liability in respect of the Booking (including any warranties and representations made by the Charter). SonsOfSails.com is not a (re)seller of the Booking. Complaints or claims in respect of the Booking (including related to the offered (special/promotion) price, policy or specific requests made by Client) are to be dealt with by the Charter. SonsOfSails.com is not responsible for and disclaims any liability in respect of such complaints, claims, and (product) liabilities.
Whether or not the Charter has charged you for your Booking, or if we are facilitating the payment of the (Booking) price or fee, you agree and acknowledge that the Charter is at all times responsible for the collection, withholding, remittance, and payment of the applicable taxes due on the total amount of the (Booking) price or fee to the relevant tax authorities. SonsOfSails.com is not liable or responsible for the remittance, collection, withholding, or payment of the relevant taxes due on the (Booking) price or fee to the relevant tax authorities. SonsOfSails.com does not act as the merchant of record for any product or service made available on the Platform.
By uploading photos/images onto our system (for instance in addition to a review) you certify, warrant and agree that you own the copyright to the photos/images and that you agree that SonsOfSails.com may use the uploaded photos/images on its (mobile) website, and in (online/offline) promotional materials and publications and as SonsOfSails.com at its discretion sees fit. You are granting SonsOfSails.com a non-exclusive, worldwide, irrevocable, unconditional, perpetual right and license to use, reproduce, display, have reproduced, distribute, sublicense, communicate and make available the photos/images as SonsOfSails.com at its discretion sees fit.
By uploading these photos/images the person uploading the picture(s) accepts full legal and moral responsibility of any and all legal claims that are made by any third parties (including, but not limited to, property owners) due to SonsOfSails.com publishing and using these photos/images. SonsOfSails.com does not own or endorse the photos/images that are uploaded.
The truthfulness, validity, and right to use of all photos/images is assumed by the person who uploaded the photo and is not the responsibility of SonsOfSails.com. SonsOfSails.com disclaims all responsibility and liability for the pictures posted.
The person who uploaded the photo warrants that the photos/images shall not contain any viruses, Trojan horses or infected files and shall not contain any pornographic, illegal, obscene, insulting, objectionable or inappropriate material and does not infringe any third party (intellectual property right, copyright or privacy) rights. Any photo/image that does not meet the aforesaid criteria will not be posted and/or can be removed/deleted by SonsOfSails.com at any time and without prior notice.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Unless stated otherwise, the software required for our services or available at or used by our Platform and the intellectual property rights (including the copyrights) of the contents and information of and material on our Platform is owned by SonsOfSails.com (Sons of Sails Ltd.), its Charters or providers.
The following organizations may link to our Website without prior written approval:
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are interested in linking to our website, you must notify us by sending an e-mail to email@example.com.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
No use of Sons of Sails Ltd.'s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with laws in the Republic of Croatia and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Zagreb, Croatia.
Sons of Sails Ltd has its offices at Ilica 310, 10 000 Zagreb, Croatia and registered with the court register of the Commercial Court in Zagreb under registration number 081125637. Our VAT registration number is HR82067701149.
We want to save your time and money, making your holiday a unique experience in total relax and comfort, providing you the best service. Sons of Sails Ltd make it easy for travelers to find the right boat by simplifying the selection and booking process.
A wide selection of boats like catamarans, sailboats, motorboats, and gullets, as well as an easy-to-use and multilingual website, make Sons of Sails Ltd a trusted brand in the charter industry. Diverse yacht market can be misleading, and we understand the importance of having a dependable yacht broker by your side.
When you choose to arrange your sailing holiday with Sons of Sails Ltd, you choose a professional and quality partner to help make your yachting wishes come true.